Sycamore salad bowl hand made.

You may change or cancel a full order, or part of an order, before items are dispatched by contacting us.

You also have a statutory right to change your mind and return any goods up to seven working days from receipt of order, provided the items:

• are unused
• are in their original packaging
• You will be liable for the cost of returning any unwanted goods.
• If you intend to make a return, you must notify us before doing so.

If the product is in stock it usually takes two to three working days to process an order. Bespoke /one off pieces will take longer, please contact us if you have any queries.

Once your order has been processed, we will contact you to confirm the product ordered, products dispatched, any outstanding products and your delivery address.

Once your order is dispatched it will, in most cases be delivered within GB and EU within 3 to 5 working days. Our couriers may need to contact you by telephone for further directions and/or to complete delivery.

All our products are hand made with care and attention, we aim to ensure you are completely satisfied with your purchase.

If you can’t find the product you need, please don’t hesitate to contact us. We can design and make what you want so please feel free to contact us.

In the unlikely event that the goods you received were damaged in transit you must notify us no later than two working days from receipt of order.

A replacement or refund will be offered and we will plan to have the damaged goods returned to us.

Damaged goods must be returned in the condition in which you received them, with original packaging.

Please contact us before returning your damaged goods.